We are proudly 50% Aboriginal owned.
We acknowledge the Traditional Owners and Custodians of Country throughout Australia and acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past, and present.
CXTT Consulting is a family-owned and operated consultancy located on the lands of the Gaimaragal people in Sydney’s Northern Beaches. Our name came directly from co-founder Michael Clark's existing LinkedIn tagline where he had already been showcasing his skillset:
Customer Experience | Technology | Transformation
Our goal is to help busy leaders solve CX, Contact Centre and Technology challenges that they do not have the time, capacity, skill or experience to tackle.
In August 2022, Michael Clark was recognised as one of the Top 50 Small Business Leaders of 2022 by Inside Small Business Magazine. Michael was also recognised in March 2023 by the Auscontact Contact Centre Magazine as one of the Top 100 Influencers in the Contact Centre industry in APAC. This is fantastic recognition of the value and impact Michael, and CXTT Consulting, are making for our clients.
You can find out more about our services in our Capability Statements.
Our logo incorporates four boomerangs, reflective of our Aboriginal ownership and the concept that our ideas and our efforts will return to us in kind.
Our branding colours represent trustworthiness, innovation and creativity.
Integrity is critical to us, and we do what we say we will do. Our reputation is hard won. We will deliver to your goals and if you are ever not happy, tell us and we will fix it.
We work with you to understand your goals, and to deliver improvements provide a return on your investment.
Our Principal Consultant, Michael Clark, was recognised in 2022 by Inside Small Business Magazine as one of Australia's Top 50 Small Business Leaders, and in 2023 was recognised by the Auscontact Contact Centre Magazine as one of the top 100 Influencers in the Contact Centre Industry in APAC.
What about scale?
We are unashamedly a small and boutique owned business that leverages the experience of our co-founder, Michael Clark.
We leverage this expertise and an extensive range of partners to ensure we can deliver projects of all sizes and scale. We will act as the Lead and bring together the experience required to deliver. Our partners include training and coaching providers, other consultancies and access to world-class products and solutions.
CXTT Consulting
Sydney, New South Wales, Australia
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Customer Experience, Technology and Transformation